► SHIP / PRODUCTION TIMES (within USA)
It takes us 3-5 days to prepare your order for shipping. However, during high volume time (ex: Black Friday, Cyber Monday, Christmas) it takes 7-10 days to prepare your order.
Once your order has been shipped it will take 3-5 days for standard shipping within the USA and 1-3 days with expedited shipping within the USA.
USPS STANDARD SHIPPING:
• 3 to 5 business days ship time
USPS EXPRESS SHIPPING:
• 1-2 business days ship time
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WE SHIP WORLD WIDE!
► NOTE: **Transit times can vary GREATLY.
Occasionally packages can be SUBSTANTIALLY DELAYED, up to 45 days, but the usual transit time is 7-14 days.
► INTERNATIONAL: SHIP / PRODUCTION TIMES
I'm so sorry, but we can't guarantee anything in terms of delivery times for international orders at this point. International shipping times are so varied that we don't have enough control over delivery times to know when packages will arrive for sure.
When traveling across a border, packages occasionally get held up at customs. We do NOT have any control over this, it's in the hands of your country's customs officials. Please understand you are taking a risk in buying internationally that your package may be delayed up to 7 weeks. This is not common, but it happens occasionally. Once we've shipped your package, we can't do anything with it once it's in the hands of customs officials and your country's postal service...and sometimes they unfortunately take their sweet time!
► CUSTOMS / DUTY CHARGES
We have NO control over your country's customs officials. Some countries will charge duty for international packages and others will not, and all at different rates! Most packages go through without any charges, it is somewhat random, but please be advised that I have no control over how your country charges duty. These are NOT extra shipping charges. You are responsible for knowing your country’s customs and duty policies.
► TRACKING YOUR INTERNATIONAL ORDER
If your order was shipped with USPS, the tracking numbers for International shipments only show where they are in the USA, and once they ship overseas, the tracking number is not updated. Once your package is outside the US, there will be no update until it’s been delivered. The tracking will show your package being “frozen” at a major US port (like Los Angeles), but this doesn’t mean your package isn’t moving, it’s just that it’s moving overseas.
► IMPORTANT NOTE:
In order to serve you better and maintain the shortest production times possible, we can only accept changes made to orders within 12 hours of placing the order. Cancellations must be made within 24 hours of placing the order.