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Return Policy

► RETURNS
 We accept unworn/unpersonalized returns and/or exchanges within 14 days of when your package was delivered, with the following exceptions:
- Returns are NOT accepted on personalized pieces, unless we made an error.
- For custom orders, returns are handled on an item-by-item basis.
- Earrings are non-returnable.

Please contact us first for any return(s): orders@nikkiedesigns.com.
- Do NOT just send it back, contact us first.
- We will work with you to fix any problems with your jewelry so you can be extremely satisfied.
- Please pack the item carefully.
- If it arrives in a tangled mess, it will make us very sad!
- Returns will process in approximately 1-2 weeks.

We do NOT refund shipping costs.

► EXCHANGES: FOR A DIFFERENT ITEM
- We accept unworn/unpersonalized exchanges on orders within 21 days of when your package was delivered.
- Standard shipping rates apply
- Please contact us at orders@nikkiedesigns.com to arrange an exchange.