We accept unworn returns and/or exchanges within 14 days of when your package was delivered, with the following exceptions:
- Earrings are non-returnable.
Please contact us first for any return(s): firstname.lastname@example.org.
- Do NOT just send it back, contact us first.
- We will work with you to fix any problems with your jewelry so you can be extremely satisfied.
- Please pack the item carefully. If it arrives in a tangled mess, it will make us very sad!
- Returns will process in approximately 7-10 days.
We do NOT refund shipping costs.
EXCHANGES: FOR A DIFFERENT ITEM
- We accept unworn/unpersonalized exchanges on orders within 21 days of when your package was delivered.
- Standard shipping rates apply
- Please contact us at email@example.com to arrange an exchange.